Terms of service

OVERVIEW


This website is operated by Michael Novian Books. Throughout the site, the terms “we,” “us,” and “our” refer to Michael Novian Books.


Michael Novian Books offers this website, including all information, content, products, digital materials, merchandise, features, and services available through this site, to you conditioned upon your acceptance of these Terms of Service.


By visiting, interacting with, purchasing from, or otherwise using our website or services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund & Replacement Policy, Shipping & Production Policy, Digital Product & Personal Use Policy, and any other policies made available through our store.


If you do not agree to these Terms of Service, you should not access or use our website or services.


SECTION 1 - ELIGIBILITY AND ACCOUNT USE


By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian to use this website.


You agree to provide current, complete, and accurate information when placing an order or otherwise using our services.


You are responsible for maintaining the confidentiality of any account credentials associated with your use of the website and for activity conducted through your account.


You may not use our products, website, content, or services for any unlawful or unauthorized purpose.


SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse service, cancel orders, restrict access, or limit purchases when reasonably necessary, including in cases involving suspected fraud, abuse, misuse of the website, pricing errors, unauthorized resale, or violations of these Terms.


You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, reverse engineer, or misuse any portion of the website or services without our express written permission.


We may update, modify, suspend, or discontinue any part of the website or services at any time.


SECTION 3 - PRODUCTS AND SERVICES


We make reasonable efforts to describe and display our products accurately.


Colors, images, dimensions, and other visual details may appear differently depending on your device, screen settings, manufacturing process, or the nature of the product.


Some physical products may be produced, printed, packaged, or fulfilled by third-party production and fulfillment providers. Small variations in print placement, color, dimensions, or appearance may occur as a normal part of production.


Product availability may change without notice.


We reserve the right to limit quantities, discontinue products, change product descriptions, or modify product offerings at any time.


SECTION 4 - BOOKS AND THIRD-PARTY RETAILERS


Some books, products, or services displayed on this website may link to third-party websites, marketplaces, retailers, or service providers.


When you leave our website and complete a purchase through a third-party website, that transaction is between you and the third party.


Third-party purchases may be subject to different payment, shipping, refund, privacy, and customer service policies.


Michael Novian Books is not responsible for the operation, availability, policies, security, or performance of third-party websites.


SECTION 5 - PRICING AND PAYMENT


Prices are displayed in the currency shown on the website and may change without notice.


Applicable taxes, shipping charges, and other fees may be calculated and displayed during checkout where required.


We reserve the right to correct pricing, description, or availability errors.


If an obvious pricing or listing error affects an order, we may contact you, correct the error, or cancel and refund the affected order as appropriate.


Payment information is processed through Shopify and other authorized payment providers. We do not directly store complete payment card information on our own systems.


You agree to provide accurate billing and payment information and to promptly update information necessary to complete your transaction.


SECTION 6 - ORDERS


Submitting an order does not guarantee acceptance.


We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment problems, product availability issues, obvious pricing errors, technical errors, or violations of these Terms.


If payment has already been collected for an order we cancel, the appropriate amount will be refunded using the applicable payment method whenever possible.


We may limit quantities purchased by a single person, household, account, payment method, billing address, shipping address, or order.


SECTION 7 - SHIPPING, PRODUCTION, AND DELIVERY


Physical products may require production time before shipment.


Estimated production, shipping, and delivery times are estimates and are not guaranteed unless expressly stated otherwise.


Carrier delays, weather, holidays, address problems, customs processing, production issues, and other events outside our reasonable control may affect delivery.


Customers are responsible for providing a complete and accurate shipping address.


Additional information regarding physical orders is provided in our Shipping & Production Policy.


SECTION 8 - DIGITAL PRODUCTS AND READER EXTRAS


Our store may offer digital downloads, printable materials, fictional records, reader extras, artwork, bookmarks, documents, or other downloadable content.


Unless otherwise stated, digital products and reader extras are licensed for your personal, non-commercial use only.


Purchasing or downloading a digital product does not transfer ownership of the underlying intellectual property.


You may not resell, redistribute, upload, reproduce for commercial use, sublicense, share publicly, or make our digital products available for others to download unless we have expressly authorized you to do so.


Additional terms governing digital materials are provided in our Digital Product & Personal Use Policy.


Because digital content is delivered electronically, eligibility for refunds may be limited. Any refund or replacement rights are governed by our Refund & Replacement Policy and applicable law.


SECTION 9 - RETURNS, REFUNDS, AND REPLACEMENTS


Returns, refunds, cancellations, damaged-item claims, defective-product claims, and replacement requests are governed by our Refund & Replacement Policy.


Please review that policy before purchasing.


Nothing in these Terms is intended to eliminate consumer rights that cannot legally be waived under applicable law.


SECTION 10 - INTELLECTUAL PROPERTY


Unless otherwise stated, the content made available through Michael Novian Books is owned by, licensed to, or used with permission by Michael Novian Books.


This may include book titles, original written material, fictional characters, fictional organizations, story-world material, artwork, graphics, logos, designs, downloadable materials, product designs, text, photographs, illustrations, website content, and other creative material.


All applicable copyright, trademark, and other intellectual property rights are reserved.


You may browse the website and use purchased or freely provided materials for their intended personal use.


You may not copy, reproduce, republish, distribute, modify, sell, commercially exploit, create unauthorized derivative products from, or otherwise use protected content without permission, except where applicable law expressly permits such use.


SECTION 11 - USER COMMENTS, MESSAGES, AND SUBMISSIONS


If you send us comments, feedback, reviews, suggestions, messages, questions, or other communications, you agree not to submit material that is unlawful, abusive, threatening, defamatory, obscene, fraudulent, malicious, or that violates another person’s rights.


You are responsible for the content you submit.


We are not obligated to publish, maintain, respond to, or compensate you for unsolicited submissions.


Nothing in this section gives us ownership of your private personal information. Personal information is handled in accordance with our Privacy Policy.


SECTION 12 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy.


By using our website, you acknowledge that information necessary to operate the store, process transactions, provide customer service, fulfill orders, prevent fraud, and comply with legal requirements may be handled by Shopify and other service providers involved in operating the store.


SECTION 13 - EMAIL COMMUNICATIONS


If you voluntarily subscribe to marketing emails or reader updates, you agree that we may send you those communications.


You may unsubscribe from marketing emails using the unsubscribe option provided in the message.


Transactional communications related to an order, account, customer service request, download, or other service may still be sent when necessary.


SECTION 14 - THIRD-PARTY SERVICES AND LINKS


Our website may use or link to services operated by third parties.


These may include payment processors, fulfillment providers, shipping carriers, retailers, social platforms, analytics providers, email services, or other technology and business providers.


We do not control every third-party service and are not responsible for third-party websites, content, policies, or practices.


You should review the applicable terms and policies of any third-party service you choose to use.


SECTION 15 - ACCURACY OF INFORMATION


We make reasonable efforts to keep information on the website accurate and current.


However, the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to product descriptions, pricing, promotions, availability, shipping, or other matters.


We reserve the right to correct errors, update information, or cancel affected orders when appropriate.


SECTION 16 - PROHIBITED USES


You may not use the website, products, services, or content:


For any unlawful purpose;


To violate applicable laws or regulations;


To infringe our intellectual property rights or the rights of others;


To harass, abuse, threaten, defame, discriminate against, or harm another person;


To submit false or misleading information;


To distribute malware, viruses, malicious code, or harmful software;


To collect or track personal information about others without authorization;


To spam, phish, scrape, crawl, or interfere with the operation or security of the website;


To impersonate another person or entity;


To attempt unauthorized access to the website, accounts, systems, or networks; or


To commercially reproduce, resell, or redistribute protected content without permission.


We may restrict or terminate access for violations of these Terms.


SECTION 17 - DISCLAIMER OF WARRANTIES


To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.


We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.


We do not guarantee that every error or technical issue will immediately be corrected.


Nothing in this section excludes warranties, guarantees, or consumer rights that cannot legally be excluded.


SECTION 18 - LIMITATION OF LIABILITY


To the fullest extent permitted by applicable law, Michael Novian Books will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, services, digital content, or third-party services.


This includes, where permitted by law, losses resulting from interruption of service, lost data, unauthorized access, third-party conduct, or reliance on information available through the website.


Our liability will not be limited where applicable law prohibits such a limitation.


SECTION 19 - INDEMNIFICATION


To the extent permitted by applicable law, you agree to indemnify and hold harmless Michael Novian Books from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.


SECTION 20 - SEVERABILITY


If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.


The remaining provisions will remain valid and enforceable.


SECTION 21 - TERMINATION


These Terms remain effective unless terminated by you or us.


You may stop using our website and services at any time.


We may suspend or terminate access to the website or services if we reasonably believe you have violated these Terms or applicable law.


Obligations and liabilities that arose before termination, along with provisions intended by their nature to survive termination, will continue to apply.


SECTION 22 - ENTIRE AGREEMENT


These Terms of Service, together with our published store policies and any additional terms presented in connection with a particular product or service, constitute the agreement governing your use of the Michael Novian Books website and services.


Failure to enforce a provision of these Terms does not waive our right to enforce that provision later.


SECTION 23 - GOVERNING LAW


These Terms and any separate agreements through which we provide services will be governed by applicable law.


Nothing in these Terms limits rights or protections that cannot legally be waived under applicable consumer protection law.


SECTION 24 - CHANGES TO THESE TERMS


We may update these Terms of Service from time to time.


The current version will be posted on this website.


Changes become effective when published unless a different effective date is stated.


Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.


SECTION 25 - CONTACT INFORMATION


Questions about these Terms of Service or our store may be sent to:


Michael Novian Books

Email: novianoutreach@gmail.com